THE BEST OF MEXICO INCLUDED

CANCELLATION POLICIES & NO SHOW

Both, cancellation and no show polices will vary on each season as following:

LOW SEASON

From April 8th, 2018, to July 6th, 2018.
From August 20, 2018, to December 22, 2018.
Form April 28th, 2019, to July 12th, 2019.
From August 19th, 2019, to December 22, 2019.

Limit Penalty
Up to 72 hours prior to arrival No Charge
71 to 48 hours prior to arrival Full Charge
47 to 24 hours prior to arrival and No show Full Charge
Early Departure Full Charge

HIGH SEASON

From Jan 3rd, 2019, to April 27, 2019

Limit Penalty
Up to 15 days prior to arrival No Charge
14 to 7 days prior to arrival Full Charge
6 days to 1 day prior to arrival Full Charge
Less than 24 hours and No Show Full Charge
Early Departure Full Charge

CHRISTMAS & NEW YEAR

From December 23rd, 2018 to January 2nd, 2019

From December 23rd, 2019 to January 2nd, 2020

Limit Penalty
Up to 31 days prior to arrival No Charge
30 days prior to arrival and No Show Full Charge
Early Departure Full Charge

EASTERN 2018

(April 14th, 2019, to April 27th, 2019)

Limit Penalty
Up to 15 days prior to arrival No Charge
314 to 7 days prior to arrival Full Charge
Early Departure Full Charge
Online Chat
Shuttle

During your stay, the transportation service is included. We take you from the airport to the hotel, as well as all our Parks and Tours.
Exclusive service for clients with a confirmed arrival at Cancun airport, the day of check-in at the hotel. By airport regulations, this service is not available for customers who do not arrive with a confirmed flight

Subscribe to our newsletter and receive our best offers and promotions

We use own and third-party cookies to improve your experience on our website. By continuing to browse the site, you agree to the use of cookies. More information