THE BEST OF MEXICO INCLUDED

MASTER SUITES

hola

360º
Family Master Suite
Family Master Suite
Family Master Suite
Family Master Suite
Family Master Suite
Family Master Suite
Family Master Suite
Previous
Next

Family Master Suite

CASA VIENTO I A suite that has enough space to enjoy an unforgettable family vacation, including special amenities and a terrace with a full view to the pool.

Garden View
230 m² | 2476 sq ft
5 adults | 3 adults and 2 children | 2 adults and 3 children | 1 adult and 4 children
Private pick-up
Food and drinks included
Unlimited access to all Parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xavage, Xenses, Xoximilco, and Xenotes and Xichén Tours
Shuttle Airport - Hotel - Airport every 30 minutes
Transportation every 30 minutes between the Hotel and the Parks Xcaret, Xplor, Xplor Fuego and Xenses. Check schedules for other parks and tours.
NOT AVAILABLE

ROOM AMENITIES

50-min massage for two (Subject to availability, a minimum stay of three nights is required)
Butler
A 90-minute body wrap treatment for two adults, minimum stay of 3 nights and longer
Complimentary pressing service of 2 items per stay per room
Private pick up at the airport

Room Detail

In-room

  • 3 King size bed
  • Organic premium amenities
  • Living room and dining room for 6 people
  • Sofa bed with coffee table
  • In room jacuzzi
  • Jacuzzi on balcony
  • Air conditioner
  • Minibar and snacks
  • Bar
  • Premium Coffee Machine
  • Quadruple balcony with reading and resting area
  • Traditional Mexican hammocks on the balcony
  • 300 thread count Egyptian cotton sheets
  • Synthetic feather duvet supporting sustainability
  • Gel and synthetic pen pillows
  • Pillow menu
  • 1 lighted closet
  • 2 illuminated closets
  • Dressing area
  • Steam iron and ironing board
  • Digital safe with laptop size interior charger
  • Double-use sunshade
  • Beach bag
  • Wardrobe specially designed for your comfort inside the room
  • Dresser with bench

Services

  • Daily eco-friendly activities
  • Seating preference in all restaurants and bars
  • Access to the main gym
  • Yoga, tai chi and meditation classes
  • Personal pick-up service by your personal designer (Hotel - Airport - Hotel)
  • Pre contact by your personal designer
  • Guest Service Manager
  • Concierge services
  • Pool Concierge
  • Early Check in and Late Check out without charge (subject to availability)

Included Restaurants

  • Xin-Gao
  • La Cantina Los Faroles
  • La Trajinera
  • Mercado de la Merced
  • Chibalí
  • Teatro del Río
  • Restaurant Cuevas
  • Restaurant Las Playas

Bathroom

  • All View full bathroom with separate WC and sink and additional half bath with single sink
  • Rain shower
  • Telephone Shower
  • Scale
  • Telephone in WC
  • Hair iron
  • Professional hair dryer
  • Illuminated magnifying mirror (vanity mirror)

Technology

  • Free wireless internet access
  • HD Flat TV
  • Cable / Satellite TV
360º
Master Suite Family Premier
Master Suite Family Premier
Master Suite Family Premier
Master Suite Family Premier
Master Suite Family Premier
Master Suite Family Premier
Master Suite Family Premier
Master Suite Family Premier
Previous
Next

Presidential Family Suite

CASA TIERRA I Enjoy a family-exclusive space featuring personalized services.

Ocean view
126 ㎡ | 1356 sq ft
5 adults | 3 adults and 2 children | 2 adults and 3 children | 1 adult and 4 children
Food and drinks included
Unlimited access to all Parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xavage, Xenses, Xoximilco, and Xenotes and Xichén Tours
Shuttle Airport - Hotel - Airport every 30 minutes
Transportation every 30 minutes between the Hotel and the Parks Xcaret, Xplor, Xplor Fuego and Xenses. Check schedules for other parks and tours.
NOT AVAILABLE

ROOM AMENITIES

50-min massage for two (Subject to availability, a minimum stay of three nights is required)
Butler
A 90-minute body wrap treatment for two adults, minimum stay of 3 nights and longer
Complimentary pressing service of 2 items per stay per room
Private pick up at the airport

Room Detail

Room Features

  • Welcome gift
  • Welcome amenity- IN ROOM DINING- Once per stay
  • Kids backpack (available on reservations with registered children)
  • 1 king size and two double beds
  • 300 thread-count Egyptian cotton bed linen
  • Synthetic feather duvet, supporting sustainability
  • Synthetic feather pillows
  • In-room Jacuzzi
  • Two Illuminated closet
  • Bathrobes and slippers
  • Scale
  • Steam iron and ironing board
  • Sofa bed with center table
  • Sofa bed in the main room
  • Balcony with Mexican traditional hammocks (relaxing and reading area)
  • Desk with chair
  • Premium Coffee Machine
  • "Café Punta del Cielo" 100% Mexican coffee capsules
  • Minibar and snacks
  • Umbrella
  • Beach tote
  • Digital safe - laptop size with plug
  • Night amenity- IN ROOM DINING- Once per stay
  • Triple Balcony
  • Jacuzzi on the balcony
  • Lounge area on terrace
  • Dining table for 8 and living room

Services

  • Pre-arrival personal experience designer
  • Complimentary early check in (subject to availability)
  • Complimentary early check out (subject to availability)
  • Unlimited access to our Parks: Xcaret, Xplor, Xplor Fuego, Xenses, Xoximilco and Xel-Há, as well as Tours to Xenotes and Xichén, with round-trip transportation included
  • Free transportation from the hotel to our Parks - Xcaret, Xplor, Xplor Fuego and Xenses- every 30 minutes
  • Private Pool
  • Butler Service
  • Pool concierge service
  • Concierge service
  • Valet parking
  • Parking lot
  • River activities (Kayak, paddle board and snorkel)
  • Yoga, tai chi and meditation classes
  • Coves and rivers
  • 2 fitness centers
  • Outdoor circuit training
  • Bicycles
  • Tennis courts
  • Paddle courts
  • Kids Club Xiquillos for kids between 4 and 12 years old
  • Teens Club Xiipal for teens between 13 and 17 years old
  • Children's play area in Chibalí pool, climbing wall and slide
  • Computer and printer service
  • Turndown service
  • Turndown service for kids - storytelling - Once per stay
  • 24 h in-room dining
  • Night amenity- IN ROOM DINING- Once per stay
  • Pay per view ($)
  • Muluk Spa & Wellness ($)
  • Travel agency ($)
  • Car rental ($)
  • Dream activities in the parks ($)
  • Laundry Service ($)

Restaurants Included

  • Xin-Gao
  • La Cantina Los Faroles
  • La Trajinera
  • Mercado de la Merced
  • Chibalí
  • Teatro del Río
  • Restaurant Cuevas
  • Restaurant Las Playas

Bathroom

  • One full bathroom with separate toilet room
  • Rain shower
  • Handheld shower
  • Professional hair dryer
  • 15 x lighted vanity mirror
  • Bathroom phone
  • Half bathroom

Technology

  • Complimentary WIFI
  • 55-inch HD flat-screen TV
  • Wireless phone
  • Digital phone with speaker
  • Chromecast
360º
Master Suite Ocean Front
Master Suite Ocean Front
Master Suite Ocean Front
Master Suite Ocean Front
Master Suite Ocean Front
Master Suite Ocean Front
Master Suite Ocean Front
Master Suite Ocean Front
Master Suite Ocean Front
Master Suite Ocean Front
Master Suite Ocean Front
Master Suite Ocean Front
Master Suite Ocean Front
Previous
Next

Presidential Suite Adults-Only

  ★

CASA FUEGO I A spacious suite in which you can enjoy the best vacations with your friends and loved ones. With direct access to the pool from your terrace, this room grants you an incredible vacation with impressive views.

Ocean front view
230 m² | 2476 sq ft
Up to 5 guests
Private pick-up
Food and drinks included
Unlimited access to all Parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xavage, Xenses, Xoximilco, and Xenotes and Xichén Tours
Shuttle Airport - Hotel - Airport every 30 minutes
Transportation every 30 minutes between the Hotel and the Parks Xcaret, Xplor, Xplor Fuego and Xenses. Check schedules for other parks and tours.
NOT AVAILABLE

ROOM AMENITIES

Exclusive front desk and lounge areas
Exclusive access to the roof top with a private pool and with the most impressive view of the Riviera Maya (Exclusive for Casa Fuego)
50-min massage for two (Subject to availability, a minimum stay of three nights is required)
Butler
A 90-minute body wrap treatment for two adults, minimum stay of 3 nights and longer
Complimentary pressing service of 2 items per stay per room
Private pick up at the airport

Room Detail

In-room

  • 1 King size bed and 2 double beds
  • Living room and dining room for 8 people
  • Sofa bed with coffee table
  • In room jacuzzi
  • Jacuzzi on balcony
  • Air conditioner
  • Minibar and snacks
  • Bar
  • Premium Coffee Machine
  • Quadruple balcony with reading and resting area
  • Traditional Mexican hammocks on the balcony
  • 300 thread count Egyptian cotton sheets
  • Synthetic feather duvet supporting sustainability
  • Gel and synthetic pen pillows
  • Pillow menu
  • 1 lighted closet
  • 2 illuminated closets
  • Dressing area
  • Steam iron and ironing board
  • Digital safe with laptop size interior charger
  • Double-use sunshade
  • Beach bag
  • Wardrobe specially designed for your comfort inside the room
  • Dresser with bench

Services

  • Daily eco-friendly activities
  • Seating preference in all restaurants and bars
  • Access to the main gym
  • Yoga, tai chi and meditation classes
  • Personal pick-up service by your personal designer (Hotel - Airport - Hotel)
  • Private Pool
  • Pre contact by your personal designer
  • Guest Service Manager
  • Concierge services
  • Pool Concierge
  • Early Check in and Late Check out without charge (subject to availability)

Included Restaurants

  • Xin-Gao
  • La Cantina Los Faroles
  • La Trajinera
  • Mercado de la Merced
  • Chibalí
  • Teatro del Río
  • Restaurant Cuevas
  • Restaurant Las Playas
  • Restaurant Fuego (Exclusive for Casa Fuego)

Bathroom

  • All View full bathroom with separate WC and sink and additional half bath with single sink
  • Rain shower
  • Telephone Shower
  • Scale
  • Telephone in WC
  • Hair iron
  • Professional hair dryer
  • Illuminated magnifying mirror (vanity mirror)

Technology

  • Free wireless internet access
  • HD Flat TV
  • Cable / Satellite TV
Online Chat
Shuttle

During your stay, the transportation service is included. We take you from the airport to the hotel, as well as all our Parks and Tours.
Exclusive service for clients with a confirmed arrival at Cancun airport, the day of check-in at the hotel. By airport regulations, this service is not available for customers who do not arrive with a confirmed flight

"Rated as one of the best hotels in achieving guest satisfaction."

Subscribe to our newsletter and receive our best offers and promotions

We use own and third-party cookies to improve your experience on our website. By continuing to browse the site, you agree to the use of cookies. More information