THE BEST OF MEXICO INCLUDED

JUNIOR SUITES

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Junior Suite Spa
Junior Suite Spa
Junior Suite Spa
Junior Suite Spa
Junior Suite Spa
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Junior Suite Spa

CASA AGUA I Live up a new holistic experience, breathe in and renew your inner self at Casa Agua.

River view
126 m² | 1,356 sq ft
Up to 3 adults
Food and drinks included
Unlimited access to all Parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xavage, Xenses, Xoximilco, and Xenotes and Xichén Tours
Shuttle Airport - Hotel - Airport every 30 minutes
Transportation every 30 minutes between the Hotel and the Parks Xcaret, Xplor, Xplor Fuego and Xenses. Check schedules for other parks and tours.
NOT AVAILABLE

ROOM AMENITIES

Exclusive front desk and lounge areas
Exclusive access to the roof top with a private pool and with the most impressive view of the Riviera Maya (Exclusive for Casa Fuego)
50-min massage for two (Subject to availability, a minimum stay of three nights is required)
Butler
Complimentary pressing service of 2 items per stay per room
Private pick up at the airport

Room Detail

Room Features

  • Welcome gift
  • Welcome amenity- IN ROOM DINING - Once per stay
  • 1 king size bed
  • 300 thread-count Egyptian cotton bed linen
  • Synthetic feather duvet, supporting sustainability
  • Synthetic feather pillows
  • In-room Jacuzzi
  • Illuminated closet
  • Bathrobes and slippers
  • Scale
  • Steam iron and ironing board
  • Sofa bed with center table
  • Balcony with Mexican traditional hammocks (relaxing and reading area)
  • Dining table for 2
  • Desk with chair
  • Premium Coffee Machine
  • "Café Punta del Cielo" 100% Mexican coffee capsules
  • Minibar and snacks
  • Umbrella
  • Beach tote
  • Digital safe - laptop size with plug
  • Night amenity- IN ROOM DINING- Once per stay

Services

  • Pre-arrival personal experience designer
  • Private pick up (A 24-h prior confirmation is required)
  • Private front desk and lounge area
  • Complimentary early check in (subject to availability)
  • Complimentary early check out (subject to availability)
  • Unlimited access to our Parks: Xcaret, Xplor, Xplor Fuego, Xenses, Xoximilco and Xel-Há, as well as Tours to Xenotes and Xichén, with round-trip transportation included
  • Free transportation from the hotel to our Parks - Xcaret, Xplor, Xplor Fuego and Xenses- every 30 minutes
  • Butler Service
  • Pool concierge service
  • Concierge service
  • Valet parking
  • Parking lot
  • River activities (Kayak, paddle board and snorkel)
  • Yoga, tai chi and meditation classes
  • Coves and rivers
  • 2 fitness centers
  • Outdoor circuit training
  • Bicycles
  • Tennis courts
  • Paddle courts
  • Computer and printer service
  • Turndown service
  • 24 h in-room dining
  • Pay per view ($)
  • Muluk Spa & Wellness ($)
  • Travel agency ($)
  • Car rental ($)
  • Dream activities in the parks ($)
  • Laundry Service ($)

Restaurants Included

  • Xin-Gao
  • La Cantina Los Faroles
  • La Trajinera
  • Mercado de la Merced
  • Chibalí
  • Teatro del Río
  • Restaurant Cuevas
  • Restaurant Las Playas
  • Restaurant Fuego (Exclusive for Casa Fuego)

Bathroom

  • One full bathroom with separate toilet room
  • Rain shower
  • Handheld shower
  • Professional hair dryer
  • 15x lighted vanity mirror
  • Bathroom phone
  • Volcanic stone tub on terrace
  • Steam room in the shower

Technology

  • Complimentary WIFI
  • 55-inch HD flat-screen TV
  • Wireless phone
  • Digital phone with speaker
  • Chromecast
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Junior Suite Adultos
Junior Suite Adultos
Junior Suite Adultos
Junior Suite Adultos
Junior Suite Adultos
Junior Suite Adultos
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Junior Suite Adults

CASA FUEGO I Exclusive access to the roof top with a private pool and with the most impressive view of the Riviera Maya (Exclusive for Casa Fuego)

Ocean front view
126 m² | 1,356 sq ft
Maximum capacity: Up to 4 guests or 3 Adults
Food and drinks included
Unlimited access to all Parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xavage, Xenses, Xoximilco, and Xenotes and Xichén Tours
Shuttle Airport - Hotel - Airport every 30 minutes
Transportation every 30 minutes between the Hotel and the Parks Xcaret, Xplor, Xplor Fuego and Xenses. Check schedules for other parks and tours.
NOT AVAILABLE

ROOM AMENITIES

Exclusive front desk and lounge areas
Exclusive access to the roof top with a private pool and with the most impressive view of the Riviera Maya (Exclusive for Casa Fuego)
50-min massage for two (Subject to availability, a minimum stay of three nights is required)
Butler
Complimentary pressing service of 2 items per stay per room
Private pick up at the airport

Room Detail

Room Features

  • 1 King size bed
  • Sofa bed with coffee table
  • Premium organic amenities
  • Jacuzzi
  • Air conditioner
  • Minibar and snacks
  • Premium Coffee Machine
  • Balcony with reading and relaxing area
  • Traditional Mexican-style hammocks on balcony
  • Dining table for two
  • 300-thread-count Egyptian cotton bed linens
  • Synthetic pen duvet supporting sustainability
  • Synthetic feather and gel pillows
  • Pillow menu
  • Closet with light
  • Steam iron and ironing board
  • Digital laptop-sized safe with interior charger
  • Umbrella
  • Beach bag
  • Especially designed luggage rack in the room
  • Dresser with stool

Services

  • Daily activities for adults, teens and kids
  • Activities in rivers: kayaks, paddle board and snorkel
  • Welcome kit
  • Access to main gym
  • Access to exclusive gym at Casa Fuego and Casa Agua
  • Private yoga lessons
  • Yoga, tai chi and meditation classes
  • Concierge services
  • Pool Concierge
  • Early Check in and Late Check Out (subject to availability)
  • Pay-per-view movies ($)
  • Computer and printer service / the Business center moves with you
  • Direct pre-contact from the Guest Service Manager
  • Complimentary pressing service of two items per person, per night
  • Guest Service Manager

Restaurants Included

  • Restaurant Fuego (Exclusive for Casa Fuego)
  • Xin-Gao
  • La Cantina Los Faroles
  • La Trajinera
  • Mercado de la Merced
  • Chibalí
  • Teatro del Río
  • Restaurant Cuevas
  • Restaurant Las Playas

Bathroom

  • All-View bathroom with separate WC
  • Rain shower
  • Handheld shower
  • Steam shower (only at Casa Agua)
  • Bath salts
  • Scale
  • Telephone in the bathroom
  • Professional hair dryer
  • Vanity mirror with light

Technology

  • Complimentary WiFi internet
  • Cordless telephone and speaker in bedroom
  • 55-inch HD flat-screen TV
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Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
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Junior Suite

CASA ESPIRAL - CASA TIERRA I With a terrace built to welcome the sunset, and views towards the garden and the river, this room allows your vacation to flow to perfection.

Garden or river view (subject to availability)
126 m² | 1,356 sq ft
Maximum capacity: Up to 4 guests or 3 Adults
Food and drinks included
Unlimited access to all Parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xavage, Xenses, Xoximilco, and Xenotes and Xichén Tours
Shuttle Airport - Hotel - Airport every 30 minutes
Transportation every 30 minutes between the Hotel and the Parks Xcaret, Xplor, Xplor Fuego and Xenses. Check schedules for other parks and tours.
NOT AVAILABLE

ROOM AMENITIES

Exclusive front desk and lounge areas
Exclusive access to the roof top with a private pool and with the most impressive view of the Riviera Maya (Exclusive for Casa Fuego)
50-min massage for two (Subject to availability, a minimum stay of three nights is required)
Butler
Complimentary pressing service of 2 items per stay per room
Private pick up at the airport

Room Detail

Room Features

  • 1 King size bed
  • Sofa bed with coffee table
  • Premium organic amenities
  • Jacuzzi
  • Air conditioner
  • Minibar and snacks
  • Premium Coffee Machine
  • Balcony with reading and relaxing area
  • Traditional Mexican-style hammocks on balcony
  • Dining table for two
  • 300-thread-count Egyptian cotton bed linens
  • Synthetic pen duvet supporting sustainability
  • Synthetic feather and gel pillows
  • Pillow menu
  • Closet with light
  • Steam iron and ironing board
  • Digital laptop-sized safe with interior charger
  • Umbrella
  • Beach bag
  • Especially designed luggage rack in the room
  • Dresser with stool

Services

  • Daily activities for adults, teens and kids
  • Activities in rivers: kayaks, paddle board and snorkel
  • Welcome kit
  • Access to main gym
  • Access to exclusive gym at Casa Fuego and Casa Agua
  • Private yoga lessons
  • Yoga, tai chi and meditation classes
  • Concierge services
  • Pool Concierge
  • Early Check in and Late Check Out (subject to availability)
  • Pay-per-view movies ($)
  • Computer and printer service / the Business center moves with you
  • Direct pre-contact from the Guest Service Manager
  • Complimentary pressing service of two items per person, per night
  • Guest Service Manager

Restaurants Included

  • Xin-Gao
  • La Cantina Los Faroles
  • La Trajinera
  • Mercado de la Merced
  • Chibalí
  • Teatro del Río
  • Restaurant Cuevas
  • Restaurant Las Playas

Bathroom

  • All-View bathroom with separate WC
  • Rain shower
  • Handheld shower
  • Steam shower (only at Casa Agua)
  • Bath salts
  • Scale
  • Telephone in the bathroom
  • Professional hair dryer
  • Vanity mirror with light

Technology

  • Complimentary WiFi internet
  • Cordless telephone and speaker in bedroom
  • 55-inch HD flat-screen TV
Online Chat
Shuttle

During your stay, the transportation service is included. We take you from the airport to the hotel, as well as all our Parks and Tours.
Exclusive service for clients with a confirmed arrival at Cancun airport, the day of check-in at the hotel. By airport regulations, this service is not available for customers who do not arrive with a confirmed flight

"Rated as one of the best hotels in achieving guest satisfaction."

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