ACCOMMODATION EXPERIENCES

CASA VIENTO

Family Experience

In Casa Viento you will enjoy a program inspired in Mexican traditions.

Its areas are decorated with original pieces of art, which portray their own story, are made by wise artisans.

The kids’ and teens’ club, steps away from the family restaurant, will offer an array of fun activities. Play around pools and beaches, relax by the coves, discover the amazing Mexican gastronomy and enjoy the best parks and tours in the Riviera Maya. We are all set to ensure you and your family enjoy this amazing experience.

ROOMS

VIENTO GARDEN

This beautifully designed Viento Garden room is a true tropical haven framed by the jungle. Embrace mornings and evenings full of that relaxing humming sound of nature. Featuring a contemporary Mexican fresh décor, this Viento Garden room is the perfect space for you to enjoy a memorable family vacation and relax on your balcony while laying on a Mexican Traditional Hammock.

INCLUDED SERVICES

  • Airport pick up and drop off available
  • Concierge services & assistance with reservations to parks

ROOM FEATURES

  • 300 thread-count Egyptian cotton linens
  • Refreshment center with Nespresso beverages
  • Iron and ironing board
  • In-room safe
  • Work desk
  • Traditional Mexican hammocks on Balcony

BATHROOM

  • Jacuzzi tub with separate shower
  • Luxurious toiletries
  • Make-up mirror
  • Hair dryer

TECHNOLOGY

  • Complimentary wireless internet
  • HD flat-screen television with PPV movie selection included

VIENTO RIVER

The murmur of the passing river turns this Viento River Suite on a space to simply let everything flow. While jade – like water streams down, the scenery inspires you and your family to bond.

INCLUDED SERVICES

  • Airport pick up and drop off available
  • Concierge services & assistance with reservations to parks

ROOM FEATURES

  • 300 thread-count Egyptian cotton linens
  • Refreshment center with Nespresso beverages
  • Iron and ironing board
  • In-room safe
  • Work desk
  • Traditional Mexican hammocks on Balcony

BATHROOM

  • Jacuzzi tub with separate shower
  • Luxurious toiletries
  • Make-up mirror
  • Hair dryer

TECHNOLOGY

  • Complimentary wireless internet
  • HD flat-screen television with PPV movie selection included

VIENTO SWIM UP GARDEN

Your experience at this elegant Swim up Viento Garden room could only be enhanced by a direct access to the pool. Picture yourself relaxing on a Mexican Traditional Hammock while watching your family enjoy the exclusiveness of this room framed by the countless green textures of the jungle.

  • Direct access to private swimming pool

INCLUDED SERVICES

  • Airport pick up and drop off available
  • Concierge services & assistance with reservations to parks

ROOM FEATURES

  • 300 thread-count Egyptian cotton linens
  • Refreshment center with Nespresso beverages
  • Iron and ironing board
  • In-room safe
  • Work desk
  • Traditional Mexican hammocks on Balcony

BATHROOM

  • Jacuzzi tub with separate shower
  • Luxurious toiletries
  • Make-up mirror
  • Hair dryer

TECHNOLOGY

  • Complimentary wireless internet
  • HD flat-screen television with PPV movie selection included

VIENTO FAMILY SUITE

Nothing compares to feeling like home when on vacation. This Viento - Superior Master Suite Garden features everything your family needs. This masterfully designed suite allows everyone to have their own personal space, but also inspires your family to bond.

  • Lounge area and swimming pool with 180° ocean front and jungle view
  • One terrace

INCLUDED SERVICES

  • Pre- arrival contact to start designing your experience at the hotel & parks
  • Check in on- the- go® and in-room check-out
  • VIP private airport pick up and drop off
  • Butler service
  • Personalized guest service manager
  • Luggage packing and un-packing assistance
  • Fun-time kit (welcome gift)
  • Daily Eco friendly activities program
  • Wellness program on schedule (upon availability)
  • Preloaded iPad with personalized cool & kid friendly playlist
  • Personalized aromatherapy
  • Complimentary pressing service of 2 items per stay
  • Domestic & international complimentary phone calls
  • A 50-minute relaxing Mayan massage per person per stay (subject to availability)
  • A dinner included at Ha’ restaurant (for two, 4-night stays or longer required)
  • Early Check in and Lazy late check out (upon availability)

ROOM FEATURES

  • 300 thread-count Egyptian cotton linens
  • Espresso Bar & Snacks
  • Iron and ironing board
  • Safety box
  • Mexican Traditional hammocks on Balcony
  • 3 rooms, 2 of them with private terraces
  • Kitchenette, living room and dining room for 6 people with terrace
  • Minibar
  • Bar area

BATHROOM

  • Jacuzzi tub with separate shower
  • Luxurious toiletries
  • Make-up mirror
  • Hair Dryer
  • 2 bathrooms

TECHNOLOGY

  • Complimentary wireless internet
  • HD flat-screen television with PPV movie selection