ACCOMMODATION EXPERIENCES

CASA TIERRA

Family connection

In Casa Tierra live up an innovative relaxing and family fun experience. Every step of the way your vacation will be a new opportunity to strengthen your bonds, just as solid as the trunk of the Ceiba tree, the symbol of this house.

We know every member of your family is special, hence we have designed unique activities and personalized amenities which will transform your vacation experience.

More than seeing you together, we aim to feel you as a fun close family unit: our guest service, pool concierge and butler teams will orchestrate every detail of your journey, for you to simply lay back and enjoy.

At Casa Tierra, you are privately checked in and you will enjoy exclusive access to the Snack Bar and semi-private coves.

ROOMS

TIERRA GARDEN

This tropical haven surrounded by the jungle turns our Tierra Garden room on the perfect setting for your upcoming family vacation. Personalized amenities for your kids and a sundown service menu where you can pick your evening treat are simply the easiest way to lay back, relax and flow.

INCLUDED SERVICES

  • Pre-arrival and post-departure contact to start designing your experience at the hotel & parks
  • Airport pick up and drop off available
  • Butler service
  • Personalized guest service manager
  • Luggage packing and un-packing assistance
  • Fun time kit (welcome gift)
  • Family bonding activities program
  • Personalized aromatherapy
  • Herbalist relaxing sundown service
  • Kids sundown menu and Mexican native bedtime stories
  • Kiddy bath time amenities
  • Complimentary 30-minute babysitting service (on 4-night stays and longer)
  • Exclusive access to Las Caletas restaurant
  • Private beach coves & semi private beach
  • Early Check in and Lazy check out (upon availability)

ROOM FEATURES

  • 300 thread-count Egyptian cotton linens
  • Refreshment center with Nespresso beverages
  • Iron and ironing board
  • In-room safe
  • Work desk

BATHROOM

  • Jacuzzi tub with separate shower
  • Luxurious toiletries
  • Make-up mirror
  • Hair dryer

TECHNOLOGY

  • Complimentary wireless internet
  • HD flat-screen television with PPV movie selection included

TIERRA PARTIAL OCEAN

You get to have the best of both worlds when staying at this beautifully designed Tierra Partial Ocean room. While being surrounded with the most beautiful view of the jade- green jungle and the astonishing views of the turquoise ocean, every window of your Tierra Partial Ocean room offers you, and your loved ones, a glimpse of paradise. Let us treat every member of your family with specially designed amenities and fun family bonding activities.

INCLUDED SERVICES

  • Pre-arrival and post-departure contact to start designing your experience at the hotel & parks
  • Airport pick up and drop off available
  • Butler service
  • Personalized guest service manager
  • Luggage packing and un-packing assistance
  • Fun time kit (welcome gift)
  • Family bonding activities program
  • Personalized aromatherapy
  • Herbalist relaxing sundown service
  • Kids sundown menu and Mexican native bedtime stories
  • Kiddy bath time amenities
  • Complimentary 30-minute babysitting service (on 4-night stays and longer)
  • Exclusive access to Las Caletas restaurant
  • Private beach coves & semi private beach
  • Early Check in and Lazy check out (upon availability)

ROOM FEATURES

  • 300 thread-count Egyptian cotton linens
  • Refreshment center with Nespresso beverages
  • Iron and ironing board
  • In-room safe
  • Work desk

BATHROOM

  • Jacuzzi tub with separate shower
  • Luxurious toiletries
  • Make-up mirror
  • Hair dryer

TECHNOLOGY

  • Complimentary wireless internet
  • HD flat-screen television with PPV movie selection included

TIERRA OCEAN FRONT

Just at the time the sun is barely rising, the vibrant blue waves of the Caribbean will enlighten your Tierra Ocean Front room. Whether you are filled with vanilla skies if you are a morning person, or unrivalled pink clouds over the ocean take you away at sunset, nothing compares to deeply bonding with your family.

INCLUDED SERVICES

  • Pre-arrival and post-departure contact to start designing your experience at the hotel & parks
  • Airport pick up and drop off available
  • Butler service
  • Personalized guest service manager
  • Luggage packing and un-packing assistance
  • Fun time kit (welcome gift)
  • Family bonding activities program
  • Personalized aromatherapy
  • Herbalist relaxing sundown service
  • Kids sundown menu and Mexican native bedtime stories
  • Kiddy bath time amenities
  • Complimentary 30-minute babysitting service (on 4-night stays and longer)
  • Exclusive access to Las Caletas restaurant
  • Private beach coves & semi private beach
  • Early Check in and Lazy check out (upon availability)

ROOM FEATURES

  • 300 thread-count Egyptian cotton linens
  • Refreshment center with Nespresso beverages
  • Iron and ironing board
  • In-room safe
  • Work desk

BATHROOM

  • Jacuzzi tub with separate shower
  • Luxurious toiletries
  • Make-up mirror
  • Hair dryer

TECHNOLOGY

  • Complimentary wireless internet
  • HD flat-screen television with PPV movie selection included

TIERRA SWIM UP GARDEN

Swim right up from the pool to this specially designed Swim Up Tierra Garden room, where the alluring green views of the jungle smoothly blend with the contemporary Mexican fresh décor and its carefully hand painted tiles.

  • Direct access to private swimming pool
  • Semi private airport pick up and drop off available
  • A 25-minute relaxing Mayan massage for two

INCLUDED SERVICES

  • Pre-arrival and post-departure contact to start designing your experience at the hotel & parks
  • Butler service
  • Personalized guest service manager
  • Luggage packing and un-packing assistance
  • Fun time kit (welcome gift)
  • Family bonding activities program
  • Personalized aromatherapy
  • Herbalist relaxing sundown service
  • Kids sundown menu and Mexican native bedtime stories
  • Kiddy bath time amenities
  • Complimentary 30-minute babysitting service (on 4-night stays and longer)
  • Exclusive access to Las Caletas restaurant
  • Private beach coves & semi private beach
  • Early Check in and Lazy check out (upon availability)

ROOM FEATURES

  • 300 thread-count Egyptian cotton linens
  • Refreshment center with Nespresso beverages
  • Iron and ironing board
  • In-room safe
  • Work desk

BATHROOM

  • Jacuzzi tub with separate shower
  • Luxurious toiletries
  • Make-up mirror
  • Hair dryer

TECHNOLOGY

  • Complimentary wireless internet
  • HD flat-screen television with PPV movie selection included

TIERRA JUNIOR SUITE GARDEN

The ultimate personalized experience for you and your family is awaiting at this Junior Garden suite immersed in the incomparable jade- green mystic jungle. We will orchestrate every detail of your stay even prior to your arrival. Our dedicated butler, guest service and pool concierge team will take care of you and your family so you never want to leave.

  • Private airport pick up and drop off
  • Check in on-the-go and In room check out
  • Double terrace
  • Complimentary pressing service of 2 items per stay
  • 50-minute Mayan massage for two
  • An adults only dinner included on the Mexican signature cuisine restaurant (on double occupancy 4-night stays or longer)
  • Preloaded iPad with personalized cool and kid-friendly playlist
  • Living room & dining room for 4 people

INCLUDED SERVICES

  • Pre-arrival and post-departure contact to start designing your experience at the hotel & parks
  • Butler service
  • Personalized guest service manager
  • Luggage packing and un-packing assistance
  • Fun time kit (welcome gift)
  • Family bonding activities program
  • Personalized aromatherapy
  • Herbalist relaxing sundown service
  • Kids sundown menu and Mexican native bedtime stories
  • Kiddy bath time amenities
  • Complimentary 30-minute babysitting service (on 4-night stays and longer)
  • Exclusive access to Las Caletas restaurant
  • Private beach coves & semi private beach
  • Early Check in and Lazy check out (upon availability)

ROOM FEATURES

  • 300 thread-count Egyptian cotton linens
  • Refreshment center with Nespresso beverages
  • Iron and ironing board
  • In-room safe
  • Work desk

BATHROOM

  • Jacuzzi tub with separate shower
  • Luxurious toiletries
  • Make-up mirror
  • Hair dryer

TECHNOLOGY

  • Complimentary wireless internet
  • HD flat-screen television with PPV movie selection included

TIERRA JUNIOR SUITE OCEAN

The ultimate personalized experience for you and your family is awaiting at this Junior Ocean suite facing the turquoise waters of the Caribbean. We will orchestrate every detail of your stay even prior to your arrival. Our dedicated butler, guest service and pool concierge team will take care of you and your family so you never want to leave.

  • Private airport pick up and drop off
  • Check in on-the-go and In room check out
  • Double terrace
  • Complimentary pressing service of 2 items per stay
  • 50-minute Mayan massage for two
  • An adults only dinner included on the Mexican signature cuisine restaurant (on double occupancy 4-night stays or longer)
  • Preloaded iPad with personalized cool and kid-friendly playlist
  • Living room & dining room for 4 people

INCLUDED SERVICES

  • Pre-arrival and post-departure contact to start designing your experience at the hotel & parks
  • Butler service
  • Personalized guest service manager
  • Luggage packing and un-packing assistance
  • Fun time kit (welcome gift)
  • Family bonding activities program
  • Personalized aromatherapy
  • Herbalist relaxing sundown service
  • Kids sundown menu and Mexican native bedtime stories
  • Kiddy bath time amenities
  • Complimentary 30-minute babysitting service (on 4-night stays and longer)
  • Exclusive access to Las Caletas restaurant
  • Private beach coves & semi private beach
  • Early Check in and Lazy check out (upon availability)

ROOM FEATURES

  • 300 thread-count Egyptian cotton linens
  • Refreshment center with Nespresso beverages
  • Iron and ironing board
  • In-room safe
  • Work desk

BATHROOM

  • Jacuzzi tub with separate shower
  • Luxurious toiletries
  • Make-up mirror
  • Hair dryer

TECHNOLOGY

  • Complimentary wireless internet
  • HD flat-screen television with PPV movie selection included

TIERRA MASTER SUITE

We know how important it is to feel like home, hence we have prepared the most perfect, family – designed retreat, represented in this beautifully decorated Tierra Master Suite, which allows everyone in your family to have their own personal haven, but also inspire them to bond on its superb living spaces such as the private infinity pool on the lounge area terrace.

INCLUDED SERVICES

  • Pre-arrival contact to start designing your experience at the hotel & parks
  • VIP private airport pick up and drop off
  • Check in on-the-go® and in-room check out
  • Butler service
  • Personalized guest service manager
  • Luggage packing and un-packing assistance
  • Fun-time kit (welcome gift)
  • Family bonding activities program
  • Preloaded iPad with personalized cool & kid-friendly playlist
  • Personalized aromatherapy
  • Kids sundown menu and Mexican native bedtime stories
  • Kiddy-bath-time amenities
  • Complimentary 60-minute babysitting service (on 4-night stays and longer, subject to availability)
  • Complimentary pressing service of 2 items per stay
  • A 50-minute relaxing a Mayan massage per person per stay
  • Two 90-minute body wrap treatments per stay (subject to availability)
  • Exclusive access to Las Caletas restaurant
  • Private beach coves & semi private beach

ROOM FEATURES

  • 300 thread-count Egyptian cotton linens
  • Espresso Bar & Snacks
  • Iron and ironing board
  • Safety box
  • Mexican Traditional hammocks on Balcony
  • Dining table for two
  • Minibar
  • Two terraces
  • Bar area
  • Jacuzzi at the balcony
  • Living room and dining room for 8 persons
  • Two-bedroom suite, 180° ocean front and jungle view
  • Two bathrooms
  • Terrace with private pool and lounge sitting area overlooking the beach, coves and the Caribbean Sea

BATHROOM

  • Jacuzzi tub with separate shower
  • Luxurious toiletries

TECHNOLOGY

  • Complimentary wireless internet
  • HD flat-screen television with PPV movie selection included